Privacy Policy

Effective date: October 27, 2025

1) Scope

This Privacy Policy explains how RushesLab (“we,” “us,” “our”) collects, uses, shares, and protects information when you use our websites, apps, APIs, and related services (the “Service”).

2) Information We Collect

  • Account & Contact: name, email, profile image (if provided), billing info.
  • Usage & Device: IP address, device type, browser, OS, language, referring/exit pages, timestamps, and product interactions.
  • Inputs & Outputs: prompts, references, generated assets, settings, model/runtime logs.
  • Cookies & Similar Tech: to keep you signed in, remember preferences, measure performance.
  • Support: messages, attachments, diagnostics you provide to our support team.

3) How We Use Information

  • Provide, operate, and improve the Service and core safety/security features.
  • Process Inputs/Outputs to render results, maintain consistency profiles, and ensure product reliability.
  • Communicate with you about updates, security alerts, and administrative messages.
  • Personalize experiences (e.g., saved characters/locations, recently used settings).
  • Measure performance, debug issues, and prevent fraud/abuse.
  • Comply with legal obligations and enforce our Terms.

5) How We Share Information

  • With vendors and service providers (hosting, analytics, payments, email) under contractual safeguards.
  • With third-party model providers strictly to render requested Outputs or safety checks.
  • For legal reasons (court orders, subpoenas, preventing harm or fraud).
  • During a merger, acquisition, or asset sale, subject to confidentiality obligations.

6) Model Training & Improvements

Unless you opt-in, your private Inputs/Outputs are not used to train publicly available foundation models. We may use de-identified telemetry to improve safety, reliability, and system performance.

7) Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and use case.

8) Security

We employ administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is 100% secure; you use the Service at your own risk.

9) Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object or restrict certain processing. You may also withdraw consent where processing is based on consent. To exercise rights, contact info@rusheslab.ai.

For U.S. residents in certain states (e.g., CA/VA/CO/CT/UT), you may have additional rights under state privacy laws (e.g., CPRA). We do not sell personal information as defined by these statutes.

10) Children’s Privacy

The Service is not directed to children under 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from such users.

11) International Transfers

We may transfer, store, and process information in countries outside your own. Where required, we implement appropriate safeguards such as standard contractual clauses.

12) Cookies & Preferences

We use cookies and similar technologies for authentication, preferences, and performance. You can manage cookies in your browser; disabling some cookies may affect functionality.

13) Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page or within the product. Your continued use after changes become effective constitutes acceptance.

14) Contact Us

Email: info@rusheslab.ai